Whitepaper List


Alleviate Technical Debt

Organizations invest money, time, and training in their existing infrastructure and need to maximize its value and return. Technical debt often leaves little time for innovation, and studies show that IT organizations spend 71% of their budgets on continuing maintenance. Optimizing your IT environment can help you reduce the technical debt of your current infrastructure so IT can pursue strategic projects that support business initiatives. IT optimization is the process of incrementally and methodically assessing and standardizing infrastructure to improve operational efficiency, and these efforts can reduce IT environment operating costs by 20%.


Government transformation with open hybrid cloud

Developers and operations teams want to modernize legacy applications and infrastructure to scale and update more easily but business leaders are rightfully worried about costs. Open hybrid cloud can help your organization streamline operations, optimize IT support, develop and deliver apps faster, improve processes with automation, and enhance security.


Red Hat named a leader among multicloud container development platforms

Red Hat was named a leader among a field of 8 multicloud container platform vendors in The Forrester Wave™: Multicloud Container Development Platforms 2020 Q3 report. The analyst firm evaluated vendors and their products against 29 criteria across 3 categories—current offering, strategy, and market presence—and gave Red Hat the top scores in the strategy and market presence categories, as well as the highest score in the current offering category. This must-read evaluation will help prospective multicloud container platform customers evaluate different providers by their current offerings and long-term strategies.


Hybrid Cloud Strategy For Dummies®

Jumping onto the cloud is easy. Getting it right is somewhat trickier. Getting it right for the long term is even more challenging. A good cloud strategy helps you and your organization work things out, makes sure all the bits and pieces fit together well, and improves the odds of realizing your business goals. We hope that, if you read this book in its entirety, you’ll agree that you’ve been handed the ingredients and a sequence of steps to put such a strategy together.


Your Office Is in the Cloud

Microsoft Office 365 has introduced new levels of availability and resiliency for their many Federal customers. But while Office 365 makes your data highly available, native retention policies don’t protect you from insider threat, accidental deletion, or malware. Veeam protects your Exchange Online, OneDrive, and SharePoint Online data from loss, restoring assurance that your data is safe. Additionally, Veeam Backup for O365 allows you to locate backup copies on-premises or in the cloud, ensuring compliance by guaranteeing that you always have custody of your critical data.


Ransomware Attacks: How Election Officials are Re-Evaluating Voting on November 3rd

There are 34 days until the 2020 presidential election, and it has already been upended by an unfortunate pandemic that has required states to go back to the drawing board to re-evaluate how voting will take place on November 3rd. However, government officials, particularly at the local level, not only have to contend with a pandemic but also an increase in digital threats such as ransomware attacks.


IBM Providing AI Solutions to Government

This IDC Vendor Profile presents IBM’s AI capabilities, including a deeper context of AI in health and human services, agency examples and outcomes achieved via IBM Watson, and IBM’s future plans.


Five Ways to Put Users First in Government

IBM Design Researcher Charlyne Lefebvre-Paillé will walk you through lessons IBM Watson Health has learned for shifting the design process for programs and resources from a focus on features to a focus on users. Learn how your government organization can benefit from user curiosity, discover user stories, and create more robust designs from meaningful failures. Take your first steps towards a user-centric culture. Download the white paper to learn more.


How to Navigate the Cloud Journey in the Public Sector

With so many local and regional government organizations wanting to make the move to cloud computing, download this eBook to learn about the challenges and priorities, desired benefits of cost savings and innovation, and how to start the cloud journey.


SD-WAN Propels U.S. Civilian Agency's Network Modernization Initiatives

A federal civilian agency that serves tens of millions of customers across an extensive network of approximately 100 locations wanted to streamline its business processes and improve the customer experience for clients, employees, and public and private partners. Working in partnership with RavenTek, the agency identified Riverbed SteelConnect EX as the SD-WAN solution to meet their unique functionality, cybersecurity, consolidation and cost savings requirements. The agency is now well-positioned to navigate the complicated undertaking of transitioning from legacy systems to a new network paradigm, while implementing a solution that provides reliability, scalability, connectivity and control over a hybrid environment. Download now to learn more.


Innovations, Data, and Security are Driving Digital Transformation in the Intelligence Community

Check out this whitepaper to learn how Dell Technologies can help support your remote work force and drive digital transformation.


Executive Briefing Series: Leaders in Innovation, Cloud Edition

Learn about how agencies are moving to the cloud and making decisions about what belongs on the cloud, what should stay on-premise, and how the hybrid environment works best for the agency.


Protecting the Data That Matters Most

Learn about the best practices to simplify data protection and compliance from Tony Encinias, chief strategy and innovation officer, Dell Technologies.


The Perfect Storm Behind the Rise of AI

Find out how more data, affordable computing power, and better algorithms are making AI accessible for government agencies.


Your Guide to Mission-Driven Cybersecurity

Learn how to modernize and transform your agency to create a seamless and connected government experience.


Five Lessons Learned from the Pivot to a Distributed Workforce

Now is the time to take advantage of the lessons learned from recent unpredictable events to get ahead of the next crisis and prepare for long-term success with a foundation of resilience and continuity that leads to productivity. Leveraging VMware Future Ready Workforce technologies like VMware Horizon gives organizations a long-term foundation and strategy to drive engagement and productivity through flexible hybrid and multi-cloud VDI and published app deployments. Organizations can quickly scale remote work efforts and deliver a modern and secure digital workspace for employees to work from anywhere. Download now to learn more.


Tableau Advances the Era of Smart Analytics

The next breakthroughs in business intelligence (BI) and analytics will see machine learning and artificial intelligence used to improve data access and data quality, uncover previously hidden insights, suggest analyses, deliver predictive analytics, and suggest actions. Download this white paper to get an inside look at these capabilities and how they will benefit customers in the future.


How Government Agencies Can Use Data to Manage Through a Crisis

While some agencies had experience with natural disasters and even public health crises such as Ebola and H1N1, few could envision the information storm that struck with the COVID-19 pandemic. However, when managing, analyzing, and sharing volumes of quickly-changing data in the middle of a crisis seemed impossible, advanced analytics and data visualization models used by agencies across the country served as a critical aid to help communities stabilize and re-open.


How To Build A Culture Of Self-Service Analytics – And Why You Should

A culture of analytics brings together an organization’s two greatest assets: its people and its data. Employees are encouraged to explore their data, to collaborate, and to share their analysis with others, which drives progress forward. Download now to learn more about how you can start building this culture at your agency.


Fiber isn't just for outside networks – now’s the time to bring fiber inside buildings!

For all the same reasons state and local governments update their outside networks to fiber, it is best to upgrade inside building networks to a secure, reliable and economical fiber-based Passive Optical LAN.


Five Things to Know About Mastering the Cloud: A Guide for State and Local Government Agencies

The short history of cloud computing has been interesting and uneven. Today, a more flexible and agile vision of the cloud is emerging – one that will help agencies solve problems ranging from optimizing traffic flows to improving citizen safety. This new cloud approach offers developers and operation teams the consistency and portability to focus on developing solutions rather than reskilling. VMware® Cloud Foundation provides the consistent infrastructure that enables agencies to quickly scale, migrate workloads freely, and decouple applications from infrastructure. With VMware, agencies can leverage existing investments and drive their cloud roadmaps at their own pace. Download to learn more.


Accelerating Digital Public Sector and Healthcare Organizations

For IT teams in in state and local government agencies, infrastructure that connects and secures users, apps, and data makes all the difference in how that organization receives its support. VMware’s solutions give our government partners consistency, flexibility, and freedom of choice to make the best decisions today and tomorrow. In this eBook, you’ll find real-world stories about VMware customers who are realizing new possibilities for their organizations, and achieving their goals along the way.


How to Future-Proof Your Infrastructure for Hybrid Cloud and Modern Applications: A Guide for State and Local Government Leaders

Organizations looking to become more agile, nimble and opportunistic in exploiting new business opportunities need an infrastructure strategy that gets away from frequent, expensive and resource-consuming component upgrades. Instead, HCI has rapidly become the infrastructure model of choice for enterprises looking to fully leverage hybrid cloud, modernized applications and other business-transformative initiatives. VMware has expanded its market leadership foundation in virtualization software platforms for a wide range of infrastructure with a family of HCI solutions that align well with the movement toward future-proofed infrastructure. Download to learn more.


SANS: Knock, Knock: Is This Security Thing Working?

See how enterprises are rethinking their security strategy by focusing on Intrinsic Security.


Security as a Team Sport: A Spotlight on the Growing Role of IT in Security Tasks

IT and Security teams are aware of the need for increased collaboration to avoid working against themselves, but is this a realistic goal? As IT takes on more Security tasks, what challenges do they face? In this spotlight article, completed in partnership with Forrester, we found that the security team is dealing with an increasingly unmanageable portfolio of non-integrated and ineffective security tools and point products. In fact, of the 1,400+ respondents that participated in the survey, only 34% indicated that they are working with mostly or completely integrated security solutions. Learn more about how organizations are faring in the road map to consolidation and how the growing trend towards a shared responsibility model can benefit your business.


Network Virtualization for Dummies, 2nd VMware Special Edition

Is your network keeping up with the pace of the business? Being first to market and exceeding customers' expectations are keys to success in today's environment. You can't afford a network that can't keep up with the demands for cloud-hosted, distributed apps, and the increasing threats of cybercriminals. To get the speed and agility you need, you need to modernize your network. Download "Network Virtualization For Dummies" to learn the new approach to networking.


Securing the Data Center in Just 4 Steps

You will learn a straightforward way to get started with an internal firewall, how protecting east-west traffic via an internal firewall secures critical applications from the lateral movement of attackers, how deploying an internal firewall delivers unprecedented, data center-wide visibility into traffic flows, and why an internal firewall eliminates the complexity, expense, and limitations of traditional perimeter firewalls.


Horizon on VMware Cloud on AWS Buyer's Guide for State and Local Government

VMware Horizon® for VMware Cloud™ on AWS delivers a seamlessly integrated hybrid cloud for virtual desktops and applications. It combines the high security standards and capabilities of the VMware Software-Defined Data Center (SDDC), delivered as a service on AWS, with the market-leading capabilities of VMware Horizon. Now state and local agencies can leverage the familiar tools and skill sets they have from VMware vSphere® and Horizon for operational consistency and flexibility. Download this guide to understand the best practices for deploying VMware Horizon on VMware Cloud on AWS.


Extending Your Data Center with VMware Cloud on AWS GovCloud (US)

United States government agencies and their partners are looking for the flexibility to expand into cloud solutions that comply with high security standards. VMware Cloud™ on AWS GovCloud (US) solves these challenges with consistent infrastructure delivered by the familiar VMware SDDC stack that agencies use on-premises, with familiar vCenter Server interfaces, templates and APIs. Learn more in this new whitepaper.


Helping State & Local Governments Defend Their Web Applications with Amazon CloudFront and Fortinet WAF

State and local governments use web applications to deliver critical services for their constituents and must secure those applications against an ever expanding and evolving threat landscape. To help you keep pace with modern application deployments, Fortinet, an industry leader in application security, and AWS have partnered to provide industry-leading performance and security on AWS. Watch this webinar to learn how the combined offerings of AWS and Fortinet can help secure your critical web applications and APIs.


The Economics of Infrastructure Scalability - State and Local Government

State and local agencies and their partners are expecting more – faster delivery of goods and services, and an enhanced user experience. However, it is becoming more difficult to keep up, especially with the constraints the traditional data center brings. To remain competitive, agencies need to find an infrastructure strategy that enables them to seamlessly scale their environments without costly over-provisioning. Many organizations turn to the public cloud, but is it the ideal choice?


Is Your State or Local Agency Network Future-Ready?

By re-thinking how they connect, secure, and operate multiple clouds, organizations gain the freedom to innovate across clouds. Learn what multi-cloud success looks like, including migrating to the cloud at minimal cost and risk, seamless operations across multiple clouds with existing tools, policies, and skills, scaling to the cloud as needed, and paying only for what is needed, enabling self-service architecture, and delivering modern apps built on Kubernetes.


The Economics of Virtual Networking

You know why your agency needs a virtualized network. You know you won’t be able to deliver, improve, or fix user experiences rapidly enough to keep up with their needs—or your agency’s own developers, most likely. But you also know that your agency’s leaders may not understand all this. Whether the key decision-maker is technical or not, here is a guide to providing the budget and mission rationale for virtual networking.


Pulse Secure Expands Zero-Trust Platform with New SDP Offering

Read the report to discover Pulse Secure's product line, strategy, and potential competition in the Zero Trust and Software-Defined Perimeter market.


10 Priorities For Enabling Secure Access to Enterprise IT Services

EMA conducted research to identify the access security issues facing organizations today, including a survey of over 100 randomly selected North American enterprises across a wide range of industry verticals and horizontals. The resulting report identified ten priorities for enabling secure access to enterprise IT services and offers insight into key challenges, considerations, and technologies.


2020 Zero Trust Report

This 2020 Zero Trust Progress report shows how enterprises are implementing Zero Trust security in their organization and reveals key drivers, adoption, technologies, investments and benefits.


Forrester TEI Of IBM Services For Application Migration And Modernization To A Hybrid Multicloud Environment

IBM Services helps its customers effectively plan, manage and migrate their applications to a hybrid multicloud environment. IBM Services commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by using IBM Services for migrating and modernizing their applications to a multicloud environment. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of leveraging IBM Services for Application Migration and Modernization services for their organization.


The Forrester Wave™: Global IoT Services For Connected Business Operations

As enterprises move beyond proofs of concept (PoCs) into large scale Internet of Things (IoT) deployments, service providers are helping enterprises identify, design, implement, and run IoT-enabled business operations processes, and also expand IoT's contribution to business value. In Forrester's 27-criterion evaluation of global internet-of-things (IoT) services for connected business operations providers, they identified the 14 most significant ones and researched, analyzed, and scored them.


Systemic Crisis: Technology Gaps Beset 911 Call Centers

Download this informative research report to examine the improvement of 9-1-1 services from several perspectives: technological issues, financial concerns, regulatory changes, impediments, opportunities and the way forward. This report also explores challenges that impede more PSAPs and emergency response offices from modernizing their 9-1-1 capabilities.


Making Contact Count: Cloud-based contact centers can jump start citizen engagement

When a federal agency moves from an on-premises contact center to a cloud-based operation, citizens are more likely to experience fast service, informed representatives, short hold times and speedy resolution of their problems – hallmarks of interactions with private-sector companies that tend to drive citizen satisfaction. Research shows that resolving citizens’ issues on first contact increases satisfaction by 28 percent, and finding resolution within 15 minutes raises satisfaction 18 percent.


Need Workstation-Class Performance and Affordability? You Can Get Both

For years, workstations were used only for very specialized applications that required ultra-high performance and carried a high-value work product that justified a hefty price tag. But while performance demands have intensified, you may be surprised to learn that your budget can, in fact, support workstation investments.


Using Data Analytics to Prevent & Detect Fraud

The sophistication and complexity of fraud schemes continue to grow and outclass conventional anti-fraud measures. Fraudsters, or people who commit corporate fraud, whether employed internally or externally, continue to develop new strategies to defraud organizations.


The Advantage of Deploying Dell Rugged PCs

Rugged PCs are designed to meet certain stability and reliability standards in harsh environments, including extreme temperatures, dust, moisture, water, shock, and vibration. Deployed more like infrastructure than traditional commercial PCs in fields like law enforcement, fire and rescue, rugged PCs are mission critical. However, the complexity, testing, and development costs needed to meet rugged user industry standards create a scarcity of major players and choice in the market. With two of the three main OEMs lacking the scale needed to drive down costs and effectively bring out new technologies.


7 Essential Finance Dashboard Strategies

Great finance dashboards have the power to make a huge impact within every business. As someone who provides critical reporting that impacts and informs your business’s key decision-making, it’s crucial that the analysis and reporting you provide is carefully crafted to meet the needs of your business users, regardless of their level of data literacy.


Cybersecurity Modernization - Transform Government While Controlling Business Risk

Moving systems to the cloud, introducing mobile devices into the workforce, investing in smart city projects and undergoing other modernization efforts can introduce risk if agencies can’t sufficiently protect their data. According to a recent survey, 92 percent of government respondents will use sensitive data in an advanced technology within the year, yet 96 percent consider themselves “vulnerable.”


Digital Transformation from the Front Lines to Dispatch to the Cloud

Digital transformation is moving to the top of public safety organizations’ agendas as public officials and decision makers look to respond to the demands of our rapidly changing world—a world in which technology is causing extraordinary disruption and innovation.


Using Open Data to Improve Financial Accountability in Public Sector

For years, federal, state, and local governments, along with educational institutions, have heard the call to be more transparent and accountable by making data available for public consumption. Even before the “Digital Revolution,” taxpayers and the media wanted to know how public money was spent—and if citizens were getting a good return on investment. Those expectations rose with the proliferation of public-facing websites.


Virtual Event: IBM Government Cloud Virtual Summit - Special Hybrid Cloud Edition

The IBM Government Cloud Virtual Summit is designed for leaders and change makers working to apply the power of cloud and AI technologies to the unique needs of government agencies. At this free online conference, engage with government and industry experts who share their lessons learned on topics ranging from digital government leadership to application modernization and getting more value from your data.


Building a Secure, Cyber-Resilient Culture

Local and federal government organizations have suffered 443 data breaches since 2014 — and they’re not receding. The data shows that last year was the worst yet, with hackers showing no signs of slowing down. But, building a secure infrastructure isn’t the sole responsibility of IT staff; it’s an organizational undertaking that requires an agency to put digital security at the forefront of their focus. And, that means implementing from every member of an organization, from the top down.


I.T. Security Isn't Just More Important Than Ever. It's the Most Important Thing, Period

While reports of large organization suffering from cybersecurity breaches continue to emerge, we believe that comprehensive and customizable end-to-end IT security not only dramatically reduces the risks of being compromised but can also have a tremendous benefit to the institution. ThinkShield goes beyond simple endpoint security, with solutions that create huge efficiencies, streamline IT administration, improve the end-user experience.