Whitepapers


Information and Policy Governance in Federal Agencies

Discover how policy governance can help agencies address the problem of effective content management. In order to comply with the records initiative, you can implement five key objectives: Enhance productivity by using automation and transparency. Don’t restrict the flexibility and capabilities of collaboration tools. Don’t treat all information equally. Decrease the size and cost of your information footprint. Integrate the Memorandum’s requirements. Learn how each of these strategies can contribute to the overall effectiveness of your information governance solutions.


Roadmap to a Converged Infrastructure Infographic

Get the 4 steps necessary to transition your federal agency from physical, virtual and cloud to a converged infrastructure, resulting in easier management, lowered costs and complexity, and improved security for your agency's data.


The Fight Against Fraud

Digital analytics helps level the playing field in the battle against all types of electronic fraud. Download this informative eBook to learn how to stand up against fraud before it happens to you.


Reap the Rewards of Software-Defined Storage

In a software-defined enterprise, servers and desktops are usually the first targets for virtualization. Increasingly, however, agencies are embracing SDS to give them better control, flexibility, and insight into how they use storage throughout the organization. Download this digital dialogue to learn how the General Services Administration (GSA) is beginning to use SDS technology to help change how storage is managed in the enterprise.


Optimized Sourcing in Hybrid Environments

This research paper from Saugatuck Technology discusses the multi-sourced hybrid IT environment, including how to recognize the needs that can increase costs and compromise operations, and how to optimize the environments for peak effectiveness.  


Forbes Insight: The Big Bang

This Forbes Insights analyst report explores whether cloud computing is the “silver lining” for business resilience today. It covers topics such as how the cloud is changing resilience in the expanding universe of digital data; what cloud can do for you when it comes to recovery, security and compliance; and how to design a cloud strategy to improve your resilience. Read the report to find out how IBM can help you better address today’s complex threat landscape and speed recovery from unplanned outages.


The Next Generation Data Center

This white paper explores IBM’s vision for the next-generation data center, its potential to be truly revolutionary and the prescribed pathway for getting there. Download this white paper now to learn more!


Transforming Child Welfare Service Delivery

Child welfare professionals are making life and death decisions about children and their families every day. Caseworkers are typically juggling caseloads of 20, 30 or more children and families at any given time and the agency they work for might be serving tens, if not hundreds, of thousands of individuals. Each individual in a family might be receiving multiple services with varying eligibility requirements, and any child or family might have more than one caseworker from more than one government organization. This solution brief examines the ways in which technology can enable the transformation of child welfare service delivery by supporting a multi-disciplinary approach to child welfare and by enabling prevention and remediation strategies that help protect children and facilitate permanency, while also improving resource utilization.


What Child Welfare Caseworkers Need to Go Mobile

The typical caseworker only spends about 18 percent of their time in face-to-face contact with children and families while over 12 percent of their time is spent traveling and over 33 percent of their time is spent preparing documentation. Mobility and access to mobile devices are part of our personal lives, but have not become a regular part of the caseworker’s professional career. In fact, acceptance of mobile technology by social workers has been slow compared to other industries. This white paper examines the ways in which mobile access to case management systems, data and information, assessment and referral capabilities and other tools could go a long way toward reducing child welfare caseloads and workload, and improving caseworker efficiency. It also details the specific capabilities that child welfare caseworkers need from mobility tools.


Chaos to Control: Creating a Mature File Transfer Process

Many organizations struggle with the challenge file transfer. File sizes are bigger, people are using a variety of transmission methods, and sending errors are reducing productivity while increasing costs. What steps are companies taking to transform file transfer in today’s extended enterprise? Read this ebook from Aberdeen to learn why leading organizations are moving away from the chaos of multiple methods to a single managed file transfer platform, and get best practices for developing a secure, best-in-class file transfer process of your own.


Flash Forward: Putting MFT in Perspective

File transfer used to be just a tactical issue. Most organizations typically faced relatively straightforward challenges, such as dealing with different file types, developing new transfer protocols and coming up with better encryption algorithms. But now that reliable, secure, automated managed file transfer (MFT) solutions are fundamental to most business processes, the challenges have never been greater. MFT initiatives need to keep up with the rapid growth of current technology megatrends while also meeting the ever-increasing demand for faster, more secure file transfers.


Enterprise Insight Analysis for Defense Intelligence

As national security and defense threats become more asymmetrical and complex, intelligence organizations and agencies are challenged to respond more efficiently and precisely. With shrinking budgets and limited resources, these agencies need a solution that can help them accelerate the data-to-decision process, so they can make better informed decisions and take confident, effective action. IBM® i2® Enterprise Insight Analysis is a next-generation intelligence solution designed to help do just that by applying advanced analytics at scale and with critical speed.


Enterprise Insight Analysis for Cyber Intelligence

Securing your infrastructure, your customer interactions and protecting your data are critical to preserving your reputation and your bottom line. Many cyber attacks remain undetected for up to eight months and can cost an organization an average of 11 million USD2. Organizations must evolve, replacing traditional defensive security strategies with a proactive, intelligence-driven offense to prevent and disrupt these threats. The IBM® i2® Enterprise Insight Analysis solution is a next-generation intelligence solution designed to turn overwhelming and disparate data sets into comprehensive intelligence, in near real time.


Case Study: Operation Nighthawk

Special Operations Forces (SOF) from friendly countries use joint training exercises, such as Operation Nighthawk, to improve their own capabilities and to ensure that they can work together to counter cross-border and multi-national threats. Operation Nighthawk was a 2014 multinational SOF training exercise, bringing together 1,600 personnel from military and police forces from more than 10 countries. The goal was to simulate a fast-paced deployment of SOF units to an active hotspot, and train both field operatives and support staff to plan and conduct special operations.


21st Century Emergency Management

Download this article to learn how an Emergency Management solution provider can address the technological complexity found in the emergency management environment. Recognizing that the needs of regional and local Emergency Management professionals include specialized capabilities, IBM has established several key partnerships with industry leaders to provide such capabilities for clients. These partnerships allow IBM solutions to integrate with leading GIS providers, and include specialized analytics and intelligence capabilities in the toolbox.


i2 Enterprise Insight Analysis Solution Brief

Whether they are part of a business or working for a government organization, today’s investigators, security specialists and intelligence analysts are facing extraordinary pressure to respond quickly to a wide range of threats — from cyber attacks, terrorist threats, criminality, and unethical and immoral activities. These attacks are especially challenging as societies are increasing their reliance on cyberspace for economic growth, societal well-being, government operations and critical infrastructure monitoring and management. Concurrent with the increase in cyberspace reliance is an increase in cyberspace vulnerability. This vulnerability is amplified by an increasing frequency and complexity of attacks and highly variable, diverse and rapidly evolving threats. As such, there is a greater burden on organizations to respond in real time.


Data-driven Government: Challenges and a Path Forward

Governments have never suffered from a lack of data. In fact, one could argue that, historically, they have suffered from an excess of data, much of which was rarely used. Governments are using computer technology to capture and harvest this data and extract value from it. However, more can be done to apply it to agency missions. This paper explains data-driven government and challenges related to it and outlines a way forward in the journey to a data-driven government.


Delivering on the Promise of Virtualization

With budgets pressures increasing, agencies are looking for anything that can help them maintain mission capabilities. As virtualization technologies continue to prove their worth in providing cost savings, boosting performance and operating efficiencies, they are increasingly showing themselves to be an essential technology to help agencies meet their IT goals. Download this special report to learn more on the growth of virtualization, containers, and software-defined platforms.


High-Performance Law Enforcement

Getting the right information into the right hands at the right time is not only critical in law enforcement – it can be a matter of life or death. To ensure critical data is available to officers – whether in an office or in the field – law enforcement agencies have been making significant investments in technology. But to get the most out of the new tools available to fight crime, law enforcement agencies need an integrated, end-to-end technology strategy — one that delivers the capabilities they need to protect and serve the public in a cost-effective manner. Read this paper to find out how law enforcement agencies can improve public safety outcomes by developing an integrated technology strategy that supports the wide variety of specific capabilities needed to prevent and solve crime.


Value of Smarter Public Safety & Security

Politicians and citizens consistently rank safety and security as a high priority. Agencies are now utilizing data to assist in the new challenges facing public safety. With the right capabilities, agencies can go beyond simply managing data to exploiting it. Download this article to find out how this can be done without significantly increasing operating costs.


Enhancing a City's Ability to Plan, Protect and Manage with Intelligent Video Analytics

Innovative leaders are creating smarter, safer, more secure cities - protecting citizens and the city’s economic value. Download this article to learn how intelligent video analytics solutions extend the capabilities of existing video assets, and enhance the effectiveness of safety and traffic management personnel.


How to Deal with the Trickle-Down Effect of Change

Changes happen. And along with that comes even more changes. Nowhere has this been more evident than in the state and local health and human services arena over the past three years. When the Affordable Care Act (ACA) altered the way people apply for and receive Medicaid and Children’s Health Insurance Program (CHIP) benefits, states found that their existing eligibility systems were no longer sufficient. Download this digital dialogue to learn more on how The Center for Medicaid and CHIP Services helped states modernize their benefits eligibility systems to comply with the Affordable Care Act.


Make Decisions Easier

Delivering health and human services benefits is a critical and challenging task for state and local health departments. To support overburdened systems and case workers, officials are increasingly turning to technology. Download this digital dialogue to learn how business rules engines are leading the way to help officials reach conclusions about residents’ health and human services quickly and accurately.


State and Local Innovation Series: September 2015

As technology becomes more integrated with our every day business, data suddenly becomes essential to managing our duties. Download this series of articles showing how data is able to help government agencies with day-to-day tasks. Learn about Boston builds on open data initiatives, 7 steps to securing open government, 8 cities win innovation support, and many more!


From Chaos to Control: Creating a Mature File Transfer Process

Moving files in the extended enterprise requires not only support for higher scale with fewer resources, but also dealing with the relentless challenges of security; compliance; errors, exceptions, and problems; and the time and opportunity cost of problem resolution. Download this ebook now and discover Aberdeen Group’s analysis found that mature, managed file transfer processes experienced 26% fewer issues and 4.8-times faster time to correct them, among many other benefits.


DevOps: Drving Organizational Charge and Agility with PaaS

Creating and managing applications and processes using the Platform as a Service model has always been an excellent way for developers to work faster and more productively, while letting the operations team reduce the time it takes to get important services and applications to users. Agencies that have been using PaaS to achieve these benefits know well that while the productivity, cost and scalability advantages have been significant, there are sometimes roadblocks to achieving even greater benefits. Download this free eBook to find out how PaaS can better assist you!