HUD reroutes organizational flow chart to mirror changed mission

The Housing and Urban Development Department’s new chief information officer
position is part of a larger reorganization of the department’s management structure.

Even the HUD CIO’s place in the organizational chart is changing, officials said.

For instance, former HUD CIO Steven M. Yohai, as director of the Office of Information
Technology, reported to the assistant secretary for administration.

His replacement, HUD CIO Gloria Parker, reports to HUD Secretary Andrew M. Cuomo.

Parker will oversee the reorganization of HUD’s IT shop. Parker could not comment
on what form the new IT hierarchy would take, because it has not been finalized.

But management expert David Osborne, president of The Public Strategies Group Inc. of
St. Paul, Minn., conducted a review of HUD’s reinvention efforts earlier this year
and said it represents one of the most ambitious, fundamental and exciting reinvention
plans in the recent history of the federal government.

“HUD today is a different place than it was a year ago,” Osborne said in a
May report. “In our opinion, if HUD continues down the road it is going
today—and continues to refine its strategy along the lines suggested in this
report—the agency that was a symbol for government scandal in the 1980s could very
well be a model for reinvention in the 1990s.”

Though Rep. Steve Horn (R-Calif.) gave the department a C in his latest year 2000
report card, and the Office of Management and Budget put HUD in Tier 2 for its remediation
effort, Parker is optimistic.

OMB recently praised HUD’s year 2000 management team and said the department has
made good progress on date exchange issues, embedded technologies and telecommunications

HUD’s year 2000 costs will be $47.5 million, most of which will be spent in fiscal
1998 and 1999, OMB said.

HUD has completed assessment of its 35 mission-critical systems. Eighteen have been
renovated, 13 have been validated and 11 have had new codes implemented, OMB officials
said. Some systems are in more than one category.

OMB criticized the department, however, for failing to validate its work.
“Independent validation and verification efforts have not been formally established
although the inspector general is examining HUD efforts,” OMB said.

HUD halted routine maintenance on five of its largest systems so IT workers can devote
their efforts to year 2000 fixes.

HUD officials said the maintenance work will resume after March 1999, the OMB deadline
for year 2000 repairs.

“We are using one of technology’s newest tools to fight one of
humankind’s oldest problems,” Cuomo said in a statement. “We are taking our
battle against housing discrimination into cyberspace.

“Utilizing the Internet to enforce the Fair Housing Act is the latest example of
HUD using innovation, efficiency and high technology to better serve the American
people,” he said.

People can either file directly from the Web page at, or download
the form and mail it in.  


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