NerveCenter quiets alarms, tackles problems

A new version of the NerveCenter network management tool from Seagate Software, a
subsidiary of Seagate Technology Inc. of Scotts Valley, Calif., suppresses redundant
alarms from downstream devices, and it automatically fixes some problems by itself.

Product manager Brett C. Cooper said the downstream alarm suppression feature helps
small network administration staffs by fixing up to 80 percent of problems without their

NerveCenter 3.5 has a Web client console for remote management and expanded reporting
for network service levels. Previous versions of NerveCenter worked with
Hewlett-Packard Co.’s OpenView. Version 3.5 also supports Computer Associates
International Inc.’s Unicenter TNG, Netcool from Micromuse USA Inc. of San Francisco,
and TEC from Tivoli Systems Inc. of Austin, Texas.

Using topographical information from these tools, NerveCenter does smart polling of
network devices to determine their status and pinpoint problems. The percentage of
automated fixes depends on how well NerveCenter is tuned, Cooper said.

The Web client console allows remote management from Microsoft Internet Explorer or
Netscape Navigator browsers. A Java-based search applet can search electronic
documentation offline.

Also in the new version is Seagate Software’s Crystal Reports Designer 6.0. It
produces management reports about network availability and performance for comparison
against carriers’ service-level agreements.

NerveCenter 3.5 runs under Unix and Windows NT 4.0. It lists for $2,195 for a single
server, single console and 10-node license.

Contact Seagate at 800-327-2232. 

About the Author

William Jackson is a Maryland-based freelance writer.


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