IRS tests e-mail query app

IRS tests e-mail query app

The IRS this month began testing an e-mail application that would handle taxpayers' questions.

The test, which will run through fiscal 2000, is the result of a proposal by the National Association of Enrolled Agents. The IRS selected 100 NAEA members, who are tax preparers, to test the e-mail program.

The tax preparers can access the application through the Web. The service is using a public-key infrastructure to secure the e-mail exchanges.

For the test, tax preparers obtain PKI certificates from VeriSign of Mountain View, Calif. RSA Security Inc. of Bedford, Mass., is providing the encryption software.

'Shruti Dat', Susan M. Menke, Frank Tiboni and William Jackson

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