State Department office awards 10-year seat management contract

State Department office awards 10-year seat management contract

By Kevin McCaney
GCN Staff

OCT. 17'The State Department's Office of Foreign Buildings Operations has awarded a performance-based seat management contract for information technology services to Wang Government Services Inc. of McLean, Va.

The contract, with a one-year base and nine one-year options, is valued at $48.9 million, said Tom Crowder, project manager for the General Services Administration's Seat Management Program, who worked with the State office on the contract. The office is the first organization within State to award an outsourcing contract under the GSA program.

Wang said the company will provide LAN management, hardware and software management, deskside support and maintenance, training and electronic-commerce services to about 1,100 employees in the Washington area. The foreign buildings office manages facilities for U.S. diplomatic missions, owning or leasing about 12,000 properties abroad.

Crowder said the contract establishes performance levels for the services provided. The State office will be able 'to manage its IT infrastructure according to performance-based metrics,' he said. 'It's all measured now.' He said State also will have the option of expanding the contract to other organizations in the department.


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