INS fails to manage IT investments, GAO says

INS fails to manage IT investments, GAO says


The Immigration and Naturalization Service has not implemented controls to ensure its information technology projects meet cost and schedule expectations, the General Accounting Office said last week.

INS has not consistently developed and maintained project management plans, GAO said.

The report, INS Needs to Strengthen Its Investment Management Capability, posted at, also noted that the agency is not managing its IT investments as a complete portfolio. INS has not defined the cost, benefit, schedule and risk criteria to best support business goals, and does not use such criteria to select IT projects, the report said.

INS responded that there is a lack of investment oversight because that has not been a priority.

GAO also said the Justice Department has not provided INS, or any Justice agency, guidance and oversight on IT investment management.

Justice officials blamed the lack of oversight on competing department priorities. The department plans to issue IT management guidance by March, officials said.

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