Shark server cuts response time for Boston workers

Shark server cuts response time for Boston workers

Boston is providing its employees better response time with a new IBM Shark Enterprise Storage Server for its payroll, human resources and financial transactions.

The new disk storage system houses PeopleSoft Enterprise Resource Planning application from PeopleSoft of Pleasanton, Calif.

Jack Malinsky, Operational Technology director, said the new system has reduced frustration for city employees.

"Waiting causes frustration," Malinsky said. "It's not our goal to frustrate people. Now we can shorten some of the time people are waiting when making transactions. We definitely have a happier group of city workers."

Malinsky said the Shark's parallel access volumes and multiple allegiance functions allow several mainframes to access the disk server simultaneously.

"It has cut response time from 100 seconds down to less than two," he said.

The city also upgraded its tape storage capacity with an IBM Magstar library.

The entire installation cost the city about $500,000.

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