Glitch thwarts upgrade effort at Customs

Glitch thwarts upgrade effort at Customs

After its failure last month to complete the installation of enhancements to its Air Automated Manifest System, the Customs Service is trying to find the glitch.

'We are still in the process of figuring out what went wrong and the magnitude of the problem,' said Jerry Russomano, executive director of software development at Customs. 'We will make a plan to fix the problem, test the fix and then redo our implementation.'

The enhancement is a complete redesign of Air AMS and includes a feature that will prevent the submission of duplicate airway bill numbers.
The implementation required the conversion of about 20 databases containing over 100 million records, officials said.

Customs has already spent nearly 18 months in development and 10 months doing in-house testing.

Air AMS lets carriers file in-bond authorizations, permit to proceed requests and local transfers electronically. The carrier obtains notifications of releases, in-bond authorizations, general order, permit to proceed, and local transfer authorization upon flight departure or arrival from the last foreign port.

'P. Vasishtha

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