Tax sites not taxed by heavy April traffic

Tax sites not taxed by heavy April traffic

Major tax Web sites performed well as the April 16 federal filing deadline loomed, according to site analyses.

The IRS site, at www.irs.gov, maintained 99 percent availability, as did the sites of H&R Block Inc. of Kansas City, Mo., at www.hrblock.com, and Intuit Inc. of San Diego, at www.quicken.com/taxes, according to Mercury Interactive Corp., a Web performance management company in Sunnyvale, Calif.

The average response time was shorter than five seconds for three different transactions, Mercury found. The company monitored the sites in the three weeks leading up to the deadline.

The only severe holdups occurred the afternoon of April 16 as users sought filing extensions. Some users had a 30-second wait when downloading the extension forms as opposed to a typical six-second wait the previous week.

'P. Vasishtha

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