Tax sites not taxed by heavy April traffic

Tax sites not taxed by heavy April traffic

Major tax Web sites performed well as the April 16 federal filing deadline loomed, according to site analyses.

The IRS site, at www.irs.gov, maintained 99 percent availability, as did the sites of H&R Block Inc. of Kansas City, Mo., at www.hrblock.com, and Intuit Inc. of San Diego, at www.quicken.com/taxes, according to Mercury Interactive Corp., a Web performance management company in Sunnyvale, Calif.

The average response time was shorter than five seconds for three different transactions, Mercury found. The company monitored the sites in the three weeks leading up to the deadline.

The only severe holdups occurred the afternoon of April 16 as users sought filing extensions. Some users had a 30-second wait when downloading the extension forms as opposed to a typical six-second wait the previous week.

'P. Vasishtha

Featured

  • senior center (vuqarali/Shutterstock.com)

    Bmore Responsive: Home-grown emergency response coordination

    Working with the local Code for America brigade, Baltimore’s Health Department built a new contact management system that saves hundreds of hours when checking in on senior care centers during emergencies.

  • man checking phone in the dark (Maridav/Shutterstock.com)

    AI-based ‘listening’ helps VA monitor vets’ mental health

    To better monitor veterans’ mental health, especially during the pandemic, the Department of Veterans Affairs is relying on data and artificial intelligence-based analytics.

Stay Connected