GAO says FAA falls short on modernization
GAO says FAA falls short on modernization
Improvements expected from the Federal Aviation Administration's modernized air traffic control system have fallen short, the General Accounting Office says.
Even though FAA has installed new equipment to improve efficiency, the program has suffered cost, schedule and performance problems, Gerald Dillingham, GAO's director of physical infrastructure issues, told a Senate subcommittee this month.
Other modernization projects aimed at increasing the national airspace system capacity are experiencing similar problems, he said.
Although the agency has taken steps to ensure that it can deploy equipment and technology as planned, it must do more to improve employee motivation and performance, Dillingham said.
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