Support center crew helps get NMCI going

Support center crew helps get NMCI going


'Opening voter registration to the Internet would be a disaster. It would open a [security] hole so big you could drive a train through sideways.'

'David Jefferson of the Compaq Systems Research Center of Palo Alto, Calif., at the Digital Government Research Conference in Redondo Beach, Calif.

'Section 508 is not enforceable unless something is procured.'

'Mary Lou Mobley, a lawyer and compliance expert in the Justice Department's Civil Rights Division

'Section 508 doesn't force you to update your Web site, but Section 504 requires access to federal programs.'

'Katherine Richardson, spokeswoman for the Agriculture Department's Technology Accessible Resources Gives Employment Today Center

One of the hubs for the development of the Navy-Marine Corps Intranet is the Norfolk Network Operations Center, one of a half-dozen support centers being built for the $6.9 billion project [GCN, May 21, Page 1]. The NMCI Information Strike Force plans to have the center, at the Navy Fleet Industrial Support Center in Norfolk, Va., fully online by the end of the month.

At top right, employees monitor phone calls at the help desk while plasma monitors overhead keep track of incoming calls.

Bottom right, center director Dan Proctor and help desk manager Annette M. Rogers check out the center's data room.


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