IRS gets $128 million for modernization

IRS gets $128 million for modernization

IRS commissioner Charles Rossotti

BY Preeti Vashishta

GCN Staff


JUNE 4'Congress has released $128 million in fiscal 2001 funds for the IRS' modernization efforts.

The appropriation, which comes from $577 million set aside by Congress in the IRS' Information Technology Investment Account, will meet the service's modernization needs for the balance of this year, IRS officials said.

'The sixth release of funds for systems modernization demonstrates congressional confidence in our ability to get the job done,' IRS commissioner Charles Rossotti said.

The IRS will use the funds for several new projects:


  • Customer Account Management system. CMA will let an agency employee instantly pull up a taxpayer's records while working with the taxpayer.

  • Filing and Payment Compliance project. New systems enhancements will shorten the time it takes to resolve cases with taxpayers who haven't filed returns or have outstanding payments.

  • Reporting Compliance project. An automated case selection process will make the examination process more efficient.

  • Taxpayer Education program. The agency will collaborate with businesses, such as tax preparers, to develop new electronic educational information.

  • Workload Planning and Control project. An agencywide system will track records and assign work to increase productivity.

  • Customer Relationship Management Exam. This application, slated for rollout this summer, will help IRS agents handle complex tax calculations.

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