Patent and Trademark Office announces new CIO -- GCN

Patent and Trademark Office announces new CIO

Jun 05, 2001

By Tony Lee Orr

GCN Staff

JUNE 5'The Patent and Trademark Office has named Douglas Bourgeois to take over as chief information officer, filling the post left vacant when Dennis Shaw resigned in September.

Bourgeois, formerly managing director of customer service technology at Federal Express, took over his PTO responsibilities late last month. Shaw left PTO to become technology chief at the Smithsonian Institution.

At PTO, Bourgeois is the principal adviser to the director on the application of all information technology. As part of his job, he will also take charge of electronic-commerce initiatives, such as the Electronic Business Center, where the agency provides software to submit patent applications and lets applicants check the status of existing applications and register to do business with PTO.

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