State workers can access HR data on Web

State workers can access HR data on Web


The State Department has replaced its legacy human resources reporting system with a browser application that lets personnel make their own queries.

Before the Human Resources Bureau Knowledge Center went online last June, the staff had to request reports from the technical staff, said Deborah Kent, who was project manager for the knowledge center before recently transferring to another State bureau.

The knowledge center does not include payroll data, Kent said, but it does have job descriptions and skills, grade levels and employee records for all State workers based in the United States.

Two years ago, the department installed the PeopleSoft Human Resources Management System from PeopleSoft Inc. of Pleasanton, Calif. Some frequently requested data and reports remained on departmental mainframes, however.

Using the Business Objects enterprise query and reporting tool from Business Objects Americas of San Jose, Calif., systems integrator Buchanan & Edwards Technology Consultants of Alexandria, Va., built support for real-time queries, Kent said.

State has not yet migrated to the Web-only PeopleSoft 8 platform but will continue using the client-server PeopleSoft 7 platform for the next year or two.

Through the knowledge center, about 120 personnel workers can access PeopleSoft data sets in conjunction with information from the legacy systems, some of which are a decade old.

The users have given the new system positive feedback because they are no longer dependent on the technical staff for workforce queries and decision support, Kent said.


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