Follow best practices, OMB exec urges agencies

Follow best practices, OMB exec urges agencies

By Preeti Vasishtha

GCN Staff

JULY 13—It's too early to tell whether the $45 billion President Bush proposes to spend on information technology in fiscal 2002 will be sufficient, a top administration executive said yesterday.

'I don't know if it's too much or too little,' said Mark Forman, who took over last month as associate director for information technology and electronic government at the Office of Management and Budget. 'We should just focus on utilizing it best and getting more value.'

Forman spoke at the fourth annual International Electronic Government Conference and Exposition.

To succeed at e-government, he said, agencies must overcome chronic problems such as the absence of enterprise architectures. He defined success as the use of Internet and digital technologies to make government operations more effective and efficient.

'Technology does not replace good management,' Forman said.

He said agencies should open better channels of communication with industry, identify what they need to outsource, manage their supply chains better, simplify business processes and unify their legacy systems.

'We will never be a total virtual government,' he said. 'But we will leverage best practices, relationship management, enterprise resource management, enterprise applications management and integrated portals.'

E-government is not about computers and software, Forman said, it's about aligning business with technology.

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