Corel plans patch for Office 2002

Corel plans patch for Office 2002

The GCN Lab recently discovered an overlooked problem with Corel WordPerfect Office 2002. It cannot load files created in Microsoft Office XP.

Whenever an attempt is made, instead of converting the file, WordPerfect Office users get an "unknown file format" error message.

Corel Corp. had been advising users of a workaround that involved saving files from Office XP into an older format before trying to open them in Office 2002. But company officials this week told the lab that a patch to fix the problem is in the works.

Corel officials said the patch will make Office 2002 fully compatible with Office XP. The company will post the patch on its Web site by Aug. 20'earlier if possible.

Once posted, you can get the patch at www.corel.com. To download it, click on the Support Page tab and follow the link to the Downloads section to find the special area for WordPerfect Office 2002 patches. The patch will also be available at www.officecommunity.com, a support site for the Corel suite.

According to Corel, the problem occurred because WordPerfect Office 2002 came out before Office XP, and Microsoft changed its file formats enough that the current WordPerfect converters no longer recognized them.

About the Author

John Breeden II is a freelance technology writer for GCN.

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