25-26 World Customer Service Congress
Forum. Reston, Va. Contact World Customer Service Congress; phone: 703-359-5969; e-mail:

29-31 Fall 2001 Biometrics Summit

Las Vegas. Contact Advanced Learning Institute; phone: 312-362-7400; Web:

29-Nov. 1 KMWorld 2001

Conference. Santa Clara, Calif. Contact Information Today Inc.; phone: 609-654-6266; Web:; e-mail:

30 Information Assurance Technical Framework Forum

Laurel, Md. Contact John Niemczuk; phone: 410-684-6246; Web:; e-mail:


6-8 TechNet Asia-Pacific 2001

Convention. Honolulu. Contact Armed Forces Communications and Electronics Association; phone: 703-449-6418; Web:; e-mail:

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