Jan. 31-Feb. 1 Performance Optimization in Government Call Centers

Conference. Washington. Contact the National Institute for Government Innovation; phone: 888-670-8200; Web:


4-5 Aviation Security Summit

Washington. Contact the Advanced Learning Institute; phone: 888-362-7400; Web:

18-20 Training 2002

Conference. Atlanta. Contact VNU Business Media; phone: 866-693-1007; Web:

19 Technology Excellence in Government: Capital Planning and Control

Conference. Washington. Contact the Digital Government Institute; phone: 202-624-1762; Web:

27-28 Enterprise Architecture

Seminar. London. Contact IRM UK: Web:; e-mail: [email protected].


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    Pandemic tests electronic records management

    Between the rush enable more virtual collaboration, stalled digitization of archived records and managing records that reside in datasets, records management executives are sorting through new challenges.

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    Tucson’s community wireless bridges the digital divide

    The city built cell sites at government-owned facilities such as fire departments and libraries that were already connected to Tucson’s existing fiber backbone.

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