Calendar

Calendar

January

Jan. 31-Feb. 1 Performance Optimization in Government Call Centers

Conference. Washington. Contact the National Institute for Government Innovation; phone: 888-670-8200; Web: www.nigi.org.

February

4-5 Aviation Security Summit

Washington. Contact the Advanced Learning Institute; phone: 888-362-7400; Web: www.aliconferences.com.

18-20 Training 2002

Conference. Atlanta. Contact VNU Business Media; phone: 866-693-1007; Web: www.vnulearning.com.

19 Technology Excellence in Government: Capital Planning and Control

Conference. Washington. Contact the Digital Government Institute; phone: 202-624-1762; Web: www.digitalgovernment.com.

27-28 Enterprise Architecture

Seminar. London. Contact IRM UK: Web: www.irmuk.co.uk; e-mail: [email protected].

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