California agency fails to count costs

California agency fails to count costs

The California Veterans Affairs Department has mismanaged systems that track budgets, costs and reimbursements for health care, the state auditor has found.

The auditor reported that staff problems in using the department's systems caused a large overestimate of reimbursements due. Last July, the department hired a consultant to recoup $6 million in medical billings. By September, however, the consultant had recovered about $400,000 from Medicare and private insurers.

The auditor's report, issued last month, said the department pays yearly maintenance fees ranging from $81,000 to $251,000 for each of three systems. But its staff uses only 35 of the 76 modules in the systems that track money.

The department agreed with the auditor's findings and recommendations for an overhaul of its procedures.


  • Records management: Look beyond the NARA mandates

    Pandemic tests electronic records management

    Between the rush enable more virtual collaboration, stalled digitization of archived records and managing records that reside in datasets, records management executives are sorting through new challenges.

  • boy learning at home (Travelpixs/

    Tucson’s community wireless bridges the digital divide

    The city built cell sites at government-owned facilities such as fire departments and libraries that were already connected to Tucson’s existing fiber backbone.

Stay Connected