Computer outage stalls Massachusetts driver licensing

Computer outage stalls Massachusetts driver licensing

Computers for issuing driver's licenses and vehicle registrations throughout Massachusetts were offline for nearly three hours Friday.

A coding error in the mainframe that runs applications for the state Registry of Motor Vehicles shut down the system, Massachusetts CIO David Lewis said. Technicians at a systems hub in the Boston suburb of Chelsea replaced a part and reloaded the code to restart the system.

'The RMV has one integrated database for all its applications,' Lewis said, 'thus, once a problem occurs, it affects everything.'

RMV spokesman David Shaw said the problem began around 1 p.m.; the system came back online around 3:50 p.m.

inside gcn

  • When cybersecurity capabilities are paid for, but untapped

Reader Comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

More from 1105 Public Sector Media Group