Treasury awards enterprise voice-data BPA

Treasury awards enterprise voice-data BPA

The Treasury Department has signed a blanket purchasing agreement with Avaya Inc. for voice and data services departmentwide.

The Treasury Telecommunications Solutions BPA covers a four-year, nine-month term and has no value cap. It replaces a previous Avaya contract under which Treasury bought more than 150 switches and implemented one of the largest voice networks in the world.

Under the agreement, the Basking Ridge, N.J., vendor will supply:

  • Customer relationship management products for the department and its bureaus to manage work flow and interact with customers via the Web, telephone and fax

  • Unified e-mail, voice mail and fax access through a common interface on either computer or telephone

  • Converged voice and data networks to reduce communications costs by using a common infrastructure

  • Networking products and cabling for simultaneous, real-time transmission of voice, data and video.

'Communication is critical to the Treasury and its bureaus -- from the IRS communicating with taxpayers to the Bureau of Alcohol, Tobacco and Firearms and the Customs Service communicating with remote agents and sites,' said Greg Jewell, Treasury team leader for the agreement.

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