GAO: Most agencies fail in measuring performance

GAO: Most agencies fail in measuring performance

The Government Performance and Results Act still is a mystery to many agencies, according to a report released yesterday by the General Accounting Office. GAO found that 19 of 24 agencies GAO reviewed are having a difficult time detailing their performance data in achieving yearly goals.

Only five chief financial officers submitted fiscal 2000 performance reports to Congress that included assessments of the completeness and reliability of their data. Lawmakers required that agencies include this information in the Reports Consolidation Act of 2000.

GAO said the other 19 included some details of the quality of their performance but that their assessments were incomplete. GAO also found that only six agencies used a standard way of measuring performance data. Four agencies used the Office of Management and Budget's suggested standards, one used a self-assessment and another hired a contractor to provide an assessment.

The departments of Energy and Labor, Federal Emergency Management Agency, National Science Foundation and Nuclear Regulatory Commission were the five agencies that submitted complete assessments, GAO said.

OMB's plans to emphasize this issue to agencies should help improve agency reporting, the report said.

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