FAA trains 3,000 in process appraisal

FAA trains 3,000 in process appraisal

The Federal Aviation Administration, whose air traffic systems development history is among the most troubled in government, has created a custom version of the Capability Maturity Model to assess the quality of its software acquisition and development processes'the only agency ever to do so.

FAA's Integrated CMM, which incorporates elements of the Software Engineering Institute's CMMs for software, systems development and software acquisition, is 'not mandatory but voluntary'and encouraged strongly,' deputy CIO Arthur Pyster said today. His office helps determine FAA-iCMM findings about the teams that have requested appraisals and helps them draft an action plan. 'We haven't used them directly on budgets,' he said, 'but people feel a business need to perform better.'

Linda Ibrahim, head of FAA's Process Engineering Group, said 3,000 employees at 14 directorates across the country have been trained to use the FAA-iCMM 'in literally dozens of programs.' She said Version 2.0, released last year, incorporates international best practices in many areas and how they can be used effectively.

Pyster said he and Ibrahim 'regularly pass out prizes to FAA groups with good appraisals, but we haven't quantified it yet. Most benefits are qualitative.'

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