Postal Service needs to manage IT portfolio, GAO says

Postal Service needs to manage IT portfolio, GAO says

A General Accounting Office report released yesterday said the Postal Service invests hundreds of millions of dollars on IT each year but is not managing the investments. 'We know that the Postal Service is in desperate financial straits. ' Every dollar, every asset counts,' said Senate Governmental Affairs Committee chairman Joseph I. Lieberman (D-Conn.), who requested the audit along with ranking minority member Fred Thompson (R-Tenn.).

GAO found that, although USPS evaluates IT proposals before investing, it does not 'manage the investments from a portfolio perspective' by linking their performance to the initial selection criteria. USPS needs to gauge the overall performance of its investments as a whole, and to institutionalize the lessons it has learned, GAO said in a 91-page report.

Robert J. Strasser Jr., chief financial officer and executive vice president of the Postal Service Board of Governors, said in a response that the audit 'offers an opportunity to consider changes and improvements in IT investment management.'


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