Sun rolls out enhancements for network products

Sun rolls out enhancements for network products

Sun Microsystems Inc. is stepping up the services end of its network computing business, marketing to government customers four new programs that better support the company's technologies.

The company has released a free download, Sun Install Check for Volume Systems, that helps deliver to customers its N1 technology, which merges widespread computing, storage and network resources onto one manageable system.

It also is offering the new Sun Software Support Services Program. Through the program's standard or premium levels, Sun software engineers help solve customers' technical problems or secure network areas in Sun system deployments.

Another program, Quick Start Service for Network Identity, is a smart-card system that governs access to Sun's Open Net Environment platform. Sun has spearheaded the Liberty Alliance, an industry coalition searching for a universal, open standard for authorizing a single sign-on to any participating corporate network. The company is inviting government agencies to join the effort.

Sun also will offer the High-Performance eLearning Program, combining its previous enterprise learning platforms with a new service to measure performance and return on investment.

The company will start marketing the four services to federal agencies, focusing efforts on the back-end consolidation of 22 agencies that will form the new Homeland Security Department, said John F. Leahy III, chief of staff of Sun Microsystems Federal Inc. in McLean, Va.

Yet despite the new emphasis on service offerings, Sun has no aspirations to be a service company, said Vivek Joshi, vice president of marketing and strategy for the Sun Services division. Instead, he said, the company was working to simplify its product suite.

"I guess we weren't making [support] as easy as we could have been," Joshi said.

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