Seattle goes for Gateway

Seattle has standardized on Gateway Inc. PCs after years of buying mixed brands.

Over the past few months, the city has bought more than 9,000 Gateway machines, including 450 series notebook PCs, E-4100 series desktop PCs, RAID 5 array servers and tablet PCs, all running Microsoft Windows XP.

'It used to be that different departments bought all different kinds of PCs,' said David Matthews, technology manager for Seattle's legislative department. But the help desk had trouble supporting so many brands.

'We had Compaqs, Dells, Toshibas,' Matthews said. 'It depended on what the staff member in charge chose that week. It was a mess.'

Now there's a Gateway product on every desk, he said.

Matthews said Gateway worked with the city to develop environmentally friendly packaging. Products arrive on a reusable cart that can hold 24 PCs. Gone are the Styrofoam and plastic packaging and trademark cow-spot boxes.

'Environmental programs are a big deal out here in the Pacific Northwest,' Matthews said.

At the end of computers' useful lives, he said, the city performs a level of cleaning in compliance with Defense Department standards and gives the systems to schools.

About the Author

Trudy Walsh is a senior writer for GCN.

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