Macromedia tailors online aid for agencies

On the heels of its recent acquisition of eHelp Corp., Macromedia Inc. is gearing eHelp's products to the government market.

Among the products are the RoboHelp help-authoring tool, an online policy publisher called RoboInfo and a software demonstration product called RoboDemo.

The new RoboHelp Office X5 has a multiauthor support structure for safe file sharing, said Miriam Geller, product management director for the San Francisco company. It also compares and can roll back versions so users don't lose their work.

'RoboHelp plays traffic cop, making sure two people aren't working on the same file,' Geller said.

Version labeling can mark milestones across a project, and project leaders have control over access rights. The application can import and export Extensible Markup Language files.

When users import existing content into RoboHelp, it splits the material into dozens or hundreds of individual help topics plus an index, Geller said.

Another new feature in RoboHelp is smart import of Adobe Portable Document Format and Microsoft Word files. Users can search and edit that content.

RoboHelp works with any third-party system that uses the Microsoft Source Code Control application programming interface, Geller said.

RoboDemo 5.0 captures the activities from a demonstrator's screen, and they can be annotated with either text or voice-over. RoboDemo's output is a Macromedia Flash file.

RoboInfo 5.0 has the some code base as RoboHelp, with tools and templates for creating policy documentation, Geller said.

RoboHelp Office X5 lists for $999 per user, or $499 for upgrades from earlier versions. RoboInfo 5.0 lists for $799 per user or $499 for upgrades, and RoboDemo 5.0 costs $299.

Contact Macromedia at 415-252-2000.


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