Social Security awards contract to convert paper claims

The Social Security Administration awarded a five-year blanket purchase agreement to Kofax of Irvine, Calif., to convert into electronic data vast amounts of paperwork associated with millions of disability insurance benefits claims that are filed annually.

The contract has a ceiling value of $20.9 million for Kofax products, for which SSA has put in an initial order for $3 million to launch the project.

The company is the product development center for Dicom Group plc of the United Kingdom.

Quality Associates of Columbia, Md., will use Kofax's Ascent platform to enable the SSA's Accelerated Electronic Disability process to electronically convert paper benefit claims. Once converted to electronic data, paperwork involved in applying for disability benefits can be efficiently stored, retrieved and transferred among processing sites, which ultimately results in accelerated processing of claims.

The Ascent platform will enable the electronic storage of disability claim information and medical information from claimants, doctors, hospitals and other medical providers, allowing Social Security and state disability services to securely access electronic files from a central repository.

Kofax officials also said the company customized its Ascent platform to improve its accessibility for disabled users.

About the Author

Mary Mosquera is a reporter for Federal Computer Week.

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