State lines

Just the uFACTS, ma'am. Minnesota is making strides toward an automated unemployment claims processing system.

The state wants to replace its paper mail system for interacting with employers with the Unemployment Framework for Automated Claims and Tax Services from BearingPoint Inc. of McLean, Va.

UFACTS is a workflow engine that will link directly to employers via the Web, reducing postage expenses and cycle time in claims processing and letting the state track unemployment more closely. Program officials hope to reduce manual processes by 30 percent.

Public-private partners. Maine's Information Systems Division teamed with ESRI of Redlands, Calif., to develop a survey control application. The software provides Internet mapping to citizens and state employees, specifically surveyors and engineers.

The application let Maine officials launch their Transportation Department's first Internet mapping Web page.

The application uses ESRI's ArcIMS, ArcMap and ArcSDE as well as a Microsoft Access database, and Oracle Spatial and Oracle Reports software.

Maine officials said surveyors and engineers have constant access to information that previously was only available during business hours. Users can query using terms that define spatial relationships.

The Information Systems Division plans to apply these technologies for other agencies, implementing functions such as utilities applications for right-of-way work, an internal data warehouse, a roadside spray application and the route-log-mile system for viewing road data.

HR launch. Arizona has begun using a Web-based human resources system that will replace a mainframe system from the 1970s.

IBM Business Consulting Services Inc. completed implementation of the system under a six-year, $34 million contract awarded in January 2002.

The system uses human resources software from Lawson Software Inc. of St. Paul, Minn. It provides state agencies with a single administrative system to replace 30-year-old technology. In the project's second phase, the company will enhance the functionality of the system and provide support services.

The Web system is intended to streamline processes, reduce costs, improve access to information for managers and employees, and enhance the state's flexibility to manage a rapidly changing workforce, IBM said.

The state hopes to save $44.9 million over the next decade using the system, IBM said. Additional savings may develop as agency subsystems are replaced and agencies re-engineer their processes.

The project serves 121 state departments, boards and commissions.

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