The lowdown on VOIP

What is it? VOIP is a method of transmitting telephone calls over data lines using Internet Protocol.

Advantages? It lets you support only one network standard. It also lowers the cost of voice communications.

Disadvantages? It doesn't assign a dedicated amount of bandwidth to a connection the way traditional telephone service does. This results in quality-of-service problems when networks are congested. It also puts all your communications eggs in one basket'a network failure takes your phones down with it.

Must-know info? Watch your protocols. Not all equipment operates on the same standards, and some standards are still under development. Over the next couple of years, VOIP applications to enhance teleconferencing should make it even more attractive.

Featured

  • Records management: Look beyond the NARA mandates

    Pandemic tests electronic records management

    Between the rush enable more virtual collaboration, stalled digitization of archived records and managing records that reside in datasets, records management executives are sorting through new challenges.

  • boy learning at home (Travelpixs/Shutterstock.com)

    Tucson’s community wireless bridges the digital divide

    The city built cell sites at government-owned facilities such as fire departments and libraries that were already connected to Tucson’s existing fiber backbone.

Stay Connected