System proves its value to brass
- By Joab Jackson
- Oct 06, 2004
Air Force leaders got an unscheduled benefit from their Air Force Knowledge Services ad hoc query tool last spring when, on short notice, the Senate Armed Services Committee requested information about sea power resources.
Gen. John W. Handy, head of the Transportation Command, was asked to testify about readiness of his units, including the Air Mobility Command. Handy needed to know how many maintenance hours it took to support each hour of flight for KC-135 tanker aircraft.
The Air Mobility Command requested the information from the AFKS office. The metrics came back within a few hours.
'Before AFKS, there wasn't visibility on a timely basis,' said Mike Riley, the program manager until last summer. 'It might have taken weeks or months to extract that information manually out of all the stovepiped transaction systems.'
Joab Jackson is the senior technology editor for Government Computer News.