VA to let vets personalize health records online

VA to let vets personalize health records online

The Veterans Affairs Department will launch the first features of a personal health record on its My HeatheVet Web site Thursday, Veterans Day. The goal: expand veterans' access to and control over their health information.

Current users of My HealtheVet will need to re-register to access their personal records. Through the re-registration process, VA will create a new user database, requiring more information to improve account reporting and data security.

The personal health record feature will let veterans personalize their health data using new journals and electronic logs, which become their private and secure information, said Ginger Price, the My HealtheVet project manager.

In the journal, a veteran can enter personal information, military history, medication use (including over-the-counter products), medical events, test results and allergies. The e-logs let a veteran track readings for medical markers, such as blood sugar, blood pressure, cholesterol and heart rate.

In the spring, VA plans to add capabilities to the site to refill prescriptions online and view upcoming medical appointments and co-payment balances. By next fall, veterans will be able to view and copy portions of their VistA health record, the VA's Information Systems and Technology Architecture, which supports veterans' electronic health records, into their MyHealtheVet personal health record.

Separately, a study released today by the American Customer Satisfaction Index found veterans are happier than most Americans with the health care they receive. Veterans gave VA health care a rating of 91 for customer satisfaction on a 100-point scale. VA inpatient hospital services garnered a rating of 84 and outpatient services a rating of 83, compared with private-sector patients giving their health care providers ratings of 79 and 81, respectively.

About the Author

Mary Mosquera is a reporter for Federal Computer Week.

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