Major programs within Hawaii

Disaster Recovery Center: Hawaii is building a backup site on Maui for its data. 'We'll be able to bring up our data in hours as opposed to weeks,' said Les Nakamura, head of the Information and Communication Services Division.

Security office: The state is creating an office devoted to maintaining systems security for the executive branch. It will handle 'spam, viruses, all of the above,' comptroller Russ Saito said.

Process engineering: For drawing system diagrams, Hawaii uses the SmartDraw graphics package from SmartDraw.com of San Diego. SmartDraw comes with 60,000 symbols and templates for diagrams and flowcharts.

IT governance: The Accounting and General Services Department is working to make sure IT architectures in state agencies 'are not working at odds with each other,' Saito said. 'It's a work in progress.'

Hawaii Business Express: Linked to the state portal at www.hawaii.gov, Hawaii Business Express lets people form a corporation in Hawaii in minutes. Fifty percent of the new companies begun in Hawaii last year'about 75,000'used the online tool.

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