Customs turns to Serena Software to manage its security initiatives

On a typical day, the U.S. Customs and Border Protection agency processes more than 1 million passengers, authorizes nearly 65,000 cargo shipments and collects nearly $75 million in revenue.

To help the agency meet that mission, Serena Software Inc. of San Mateo, Calif., was awarded two blanket purchase agreements totaling more than $45 million over a five-year period to help the agency manage its security initiatives.

The agency uses Serena's ChangeMan Dimensions solution to enforce processes across its organization, providing control and traceability over software changes. Having visibility into changes is essential to ensuring the quality and integrity of the applications the agency maintains.

With about 40,000 employees, Customs and Border Protection relies on technology such as ChangeMan Dimensions to help users perform a number of mission-critical operations, Serena officials said.

Doug Beizer is a staff writer for Government Computer News' sister publication, Washington Technology.

About the Author

Doug Beizer is a staff writer for Federal Computer Week.

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