Tennessee taps Albion for human services support

The Tennessee Department of Human Services has awarded a three-year, $34 million contract to Albion to install an automated support for a range of human services programs.

Albion of Atlanta will develop and implement a platform that will furnish automated support for Temporary Assistance for Needy Families, food stamps, Medicaid, TennCare and other state programs.

Albion's solution is based on an implementation of its Vantage health and human services framework, now operating in Massachusetts, Minnesota and Wyoming.

The system will give Tennessee residents access to services via the Internet, as well as improve operational efficiencies by streamlining business processes for caseworkers.

William Welsh is the deputy editor of Government Computer News' sister publication Washington Technology.

About the Author

William Welsh is a freelance writer covering IT and defense technology.

Featured

  • senior center (vuqarali/Shutterstock.com)

    Bmore Responsive: Home-grown emergency response coordination

    Working with the local Code for America brigade, Baltimore’s Health Department built a new contact management system that saves hundreds of hours when checking in on senior care centers during emergencies.

  • man checking phone in the dark (Maridav/Shutterstock.com)

    AI-based ‘listening’ helps VA monitor vets’ mental health

    To better monitor veterans’ mental health, especially during the pandemic, the Department of Veterans Affairs is relying on data and artificial intelligence-based analytics.

Stay Connected