GSA issues draft RFP for SmartPay 2 program

The General Services Administration has issued its long-awaited draft request for proposals that seeks numerous improvements for its SmartPay credit card procurement program.

With the existing SmartPay program expiring Nov. 29, 2008, the agency said in its draft solicitation that it is looking to bolster customer service, security and convenience of the system.

Security is a particularly important issue for the program, which last year came under fire after Bank of America Corp. lost data files containing the records of 1.2 million federal employees.

In specific, SmartPay 2 will focus on:
  • Improving tax recovery
  • Increased security
  • Eliminating convenience check usage
  • Standardizing rebate calculations
  • Streamlining the dispute process
  • Improving customer service
  • Data management controls, including support in strategic sourcing
  • Addressing the government's tax levy issue.

Interested parties can comment on the draft until June 23.

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