NGA meets new ISO standards

The National Geospatial-Intelligence Agency has become the first organization in either the public or private sector to become certified in three of the International Standards Organization's standards: ISO 9001, ISO 15000 and ISO 27001.

ISO 9001 is a set of global management standards to provide services consistently. ISO 15000 is a British standard that defines the requirements for an organization to deliver IT service management to customers. ISO 27001 is an internationally recognized methodology for evaluating, implementing, maintaining and managing information security.

NGA is responsible for providing imagery and geospatial information of physical features and geographically referenced activities on Earth, and exploiting and analyzing that information. As a Defense Department combat support agency, the accuracy and timeliness of NGA's information is critical.

Pursuing the ISO certifications required NGA to develop processes, procedures and performance metrics that the agency uses to run its networks and data centers within the Enterprise Operations Directorate, which handles NGA's IT infrastructure. The E Directorate handles day-to-day systems operations and leverages technology to operate the National System for Geospatial Intelligence.

Featured

  • senior center (vuqarali/Shutterstock.com)

    Bmore Responsive: Home-grown emergency response coordination 

    Working with the local Code for America brigade, Baltimore’s Health Department built a new contact management system that saves hundreds of hours when checking in on senior care centers during emergencies.

  • man checking phone in the dark (Maridav/Shutterstock.com)

    AI-based ‘listening’ helps VA monitor vets’ mental health

    To better monitor veterans’ mental health, especially during the pandemic, the Department of Veterans Affairs is relying on data and artificial intelligence-based analytics.

Stay Connected