Survey: Reliability more important than transportability to feds

Despite the government's attempts to encourage teleworking, a recent survey of 388 federal IT managers revealed a greater need for network reliability than transportability.

A survey of Government Computer News subscribers, conducted by Tellabs Government Systems of Ashburn, Va. revealed that 93 percent of government IT managers surveyed cited the need for 99.999 percent network uptime in order to keep their organizations up at night, while only 73 percent of respondents voiced a desire for full off-site functionality for teleworkers.

In addition, the survey found that more than 82 percent of respondents indicated a substantial increase in network reliance over the last five years, and that more than 86 percent of respondents cited the importance of upgrading networks without downtime.

More than 80 percent of respondents said that it would be valuable to guarantee a higher quality of service for priority communications and 86 percent emphasized the need for improved service for designated priority users.

Government IT managers voiced little confidence in their networks' ability to withstand a major natural disaster. Of these respondents, only 52.9 percent expressed confidence that their networks would be quickly restored. Almost one-fourth of the respondents doubted their networks' abilities to bounce back from a natural disaster.

The survey results also emphasize the importance of networks supporting multiple data services, as 75 percent of respondents affirmed their desire to use frame relay, asynchronous transfer mode, IP and Ethernet to provide reliable interagency communications.

Jana Cranmer is an intern with the 1105 Government Information Group.

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