High Point, N.C., to use CyberShift software to oversee workforce

High Point, N.C., has selected time-and-attendance software from CyberShift to manage the city's 1,500-employee workforce.

The city will use CyberShift's Workforce Management 3G software suite, which includes workforce scheduling and time-and-attendance components. The scheduling solution automates functions such as shift scheduling, absence scheduling and overtime forecasting.

The solution automates pay, work and accrual rules. It also supports Fair Labor Standards Act calculations and Family Medical Leave Act compliance, said Robert Farina, CyberShift's chief executive officer. The act sets forth overtime pay requirements, among other things.

Workforce Management 3G is based on a service-oriented architecture using Java 2 Platform, Enterprise Edition (J2EE) standards. Public-sector customers currently account for about 10 percent of CyberShift's overall revenue, Farina said. He said public-sector revenue is expected to grow.

In a statement, Tom Spencer, High Point's enterprise resource planning manager (ERP), said the workforce management solution 'needed to be flexible enough to integrate with our [human resources] and payroll systems.'

John Moore is a freelance writer who frequently writes for Federal Computer Week, an 1105 Government Information Group publication.

About the Author

John Moore is a freelance writer based in Syracuse, N.Y.

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