VA taskforce Web page asks for service members' input

The Department of Veterans Affairs has created a Web page through which service members may comment directly about their experience in accessing federal services.

VA Secretary Jim Nicholson leads the new interagency Task Force on Returning Global War on Terror Heroes, which will examine the processes for combat veterans to gain services and benefits from the VA and other agencies. The task force was created in response to the revelation of unsanitary living conditions and bureaucratic hurdles to gaining health care and benefits at Walter Reed Army Medical Center in Washington, D.C.

The task force will study the service members' comments during the 45 days it has to evaluate services and recommend fixes for the gaps in service accessibility, timeliness and delivery.

'As the task force moves forward in studying how we can enhance services and cut red tape, we believe it's important to provide veterans, their family members and others with the opportunity to share their ideas and experiences,' Nicholson said.

About the Author

Mary Mosquera is a reporter for Federal Computer Week.

Featured

  • Records management: Look beyond the NARA mandates

    Pandemic tests electronic records management

    Between the rush enable more virtual collaboration, stalled digitization of archived records and managing records that reside in datasets, records management executives are sorting through new challenges.

  • boy learning at home (Travelpixs/Shutterstock.com)

    Tucson’s community wireless bridges the digital divide

    The city built cell sites at government-owned facilities such as fire departments and libraries that were already connected to Tucson’s existing fiber backbone.

Stay Connected