RFP Checklist

Related Links

Ground control

Selecting the best wireless messaging solution for your organization requires a close look at your existing infrastructure and consideration of future needs. Here are some critical issues you'll want to answer first.

  • Which existing systems ' including e-mail, calendar, instant messaging, database and agency applications ' must the wireless messaging solution integrate with? Identify hardware platforms, operating systems and environments. Look for vendor experience in integrating those systems.
  • After determining the likely locations of users, the available wireless carriers in those locations and appropriate devices for those carriers, ensure that wireless messaging back ends support those devices.
  • Estimate the number of users, plan for growth in users and traffic per user.
  • Use the capabilities of existing systems. If your e-mail server can already handle wireless messaging, experiment with using that before investing in a separate wireless server.
  • Anticipate integrating wireless with other existing systems. Microsoft Exchange Server, IBM Lotus Domino and Novell GroupWise are the main e-mail providers to deal with. The more systems a vendor supports, the better.
  • Ensure that wireless solutions support all current IT security standards, such as Advanced Encryption Standard or Triple DES encryption ' both end-to-end and on the device ' passwords, authentication, encrypted transmissions, single sign-on access, two-factor authentication, and directory and public/private key. Administrators should be able to disable or erase lost or stolen devices remotely.
  • Administrators should be able to establish policies for all devices, such as password standards and which third-party applications are allowed.
  • Wireless back ends should allow for various styles of management, including role-based administration or by individuals, address list or groups.
  • Determine whether you are dealing with a low-bandwidth or high-latency situation. Investigate ways the server can mitigate this, through compression, sending minimal data as a default and adjusting data transfers dynamically as the load changes.
  • Look for vendor experience in dealing with government compliance measures.
  • Make sure back ends support creating configurations for all supported devices. The more ways to provision devices ' such as a wireless channel, cradle, cable synchronization or a Web site ' the better.
  • Consider end-to-end solutions to limit troubleshooting of problems to a single vendor.

Featured

  • Pierce County

    CARES dashboard ensures county spending delivers results

    The CARES Act Funding Outcomes Dashboard helps Pierce County, Wash., monitor funding and key performance indicators for public health emergency response, economic stabilization and recovery, community response and resilience, and essential government services.

  • smart city challenge

    AI-based traffic management improves mobility, saves fuel, cuts pollution

    Researchers are developing a dynamic feedback traffic signal control system that reduces corridor-level fuel consumption by 20% while maintaining a safe and efficient transportation environment.

Stay Connected

Sign up for our newsletter.

I agree to this site's Privacy Policy.