N.Y. likes online dispute resolution

Tech brief | New York City extends its use of Cybersettle online dispute-resolution system

New York City has decided to extend its use of Cybersettle ' an online dispute-resolution system ' for at least another three years. Cybersettle has handled more than 100,000 transactions and facilitated more than $1 billion in settlements, including bodily injury and other types of insurance claims. Cybersettle also is to create a major incident claims system for the New York City Office of the Comptroller. Consumers will be able to get immediate information on how to file a claim, download forms and receive general assistance in the aftermath of a major incident like a water main break. www.cybersettle.com


  • Records management: Look beyond the NARA mandates

    Pandemic tests electronic records management

    Between the rush enable more virtual collaboration, stalled digitization of archived records and managing records that reside in datasets, records management executives are sorting through new challenges.

  • boy learning at home (Travelpixs/Shutterstock.com)

    Tucson’s community wireless bridges the digital divide

    The city built cell sites at government-owned facilities such as fire departments and libraries that were already connected to Tucson’s existing fiber backbone.

Stay Connected