Open Text ups content service ante

Open Text unveiled its next-generation content services platform aimed at unifying people, processes and content in large organizations.

Open Text Content Services focuses on unifying content at three critical levels ' the desktop, business processes, and archiving and records management.

The content services were announced today at the company's LiveLinkUp 2007 conference. Open Text Content Services takes a repository-agnostic approach to enterprise content management, eliminating the content and process silos created by different systems, company officials said.

The new capabilities are exposed as Web services so users and partners can integrate and extend their use of the ECM in their organizations. The new services include:
  • Open Text Enterprise Connect ' a new user interface that serves dynamic, personalized content in context from within a user's choice of desktop application such as Microsoft Office, Microsoft Explorer and Microsoft Outlook.
  • Open Text BPM (Business Process Management) ' provides enterprise process services that let information workers automate and manage the flow of business content both within and across departments.
  • Open Text Enterprise Library Services 'provides the foundation for a single, trusted repository that delivers integrated records management, metadata management, archive and search capabilities for all business content in an organization. This content could be stored in Microsoft Office SharePoint Server sites, SAP applications, file systems, e-mail and Open Text content repositories.

About the Author

Rutrell Yasin is is a freelance technology writer for GCN.


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