FEMA uses Appian BPM tool to manage disaster relief work

The Federal Emergency Management Agency is streamlining and automating its disaster relief processes with a new agencywide business process management platform.

The Web-based platform, from Appian, includes integrated document management capabilities as well as real-time analytics and monitoring. Work under the contract, valued at more than $2 million, will begin immediately.

The agency will use the platform to enhance its mission support activities as well as increase its visibility into and management of operations.

FEMA has more than 2,600 full-time and nearly 4,000 stand-by disaster assistance employees. The agency often works in partnership with other organizations that are part of the nation's emergency management system. An agency of the Homeland Security Department, FEMA's primary mission is to reduce the loss of life and property and protect the United States from all hazards, including natural and man-made disasters, as well as acts of terrorism.

Other agencies using Appian include the Defense Contract Management Agency, the state of Missouri, the U.S. Army, the National Oceanic and Atmospheric Agency and the U.S. Department of the Treasury.

About the Author

Kathleen Hickey is a freelance writer for GCN.

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