Microsoft finds bug in Google's sync for Outlook
- By Kurt Mackie
- Jun 17, 2009
Microsoft found a problem with Google Apps Sync for Microsoft Outlook, a new data synchronization plug-in launched by Google last week.
Installing Google's sync plug-in will disable Windows Desktop Search for Outlook. As a consequence, users won't be able to search for data in the e-mail and calendar application, Microsoft announced Wednesday.
In addition, uninstalling the plug-in "may not fix the issue," according to Microsoft. The plug-in alters a registry setting, and Microsoft describes instructions on how to use the registry editor to fix the problem here.
The registry setting change made by Google's sync plug-in also will affect the Microsoft Office Outlook Connector, Microsoft explained. This connector is used to synchronize Windows Live Hotmail with Outlook.
Users will know they have a potential problem with the Microsoft Office Outlook Connector because they will get an error message after installing Google's plug-in. The error message pops up after restarting Outlook and states that "some functionality will be disabled." Microsoft recommends that users click "Yes to enable functionality" when the prompt appears. Clicking "Yes" will reset the registry correctly and enable normal functioning for this connector.
Microsoft claims that it has let Google know about the problem. So far, no mention of the bug was apparent at Google's help page as of this morning.
Google Apps Sync for Microsoft Outlook lets users continue to use the familiar Outlook user interface as part of the Google Apps Premiere and Education subscription services, which provide e-mail, calendar and document sharing applications. The synchronization application lets IT shops bypass using Microsoft Exchange for e-mail and connect directly to Google's servers.