The hits keeps coming for agency Web sites -- GCN

ACSI's results from 2009 show citizen satisfaction with government Web sites at an all-time high

E-gov still on the rise

Source: American Customer Satisfaction Index, E-Government Satisfaction Index

About the Author

Kevin McCaney is a former editor of Defense Systems and GCN.

Pandemic tests electronic records management

Between the rush enable more virtual collaboration, stalled digitization of archived records and managing records that reside in datasets, records management executives are sorting through new challenges.
Tucson’s community wireless bridges the digital divide

The city built cell sites at government-owned facilities such as fire departments and libraries that were already connected to Tucson’s existing fiber backbone.