USPS Full Service at a Glance

2010 GCN Awards Organization: U.S. Postal Service's Information Technology Solutions division.

Project: Full Service.

Challenge: Capture Intelligent Mail bar code events and transform that data into useful information for Postal Service customers and USPS to create new services and provide insight into operations.

Solution: Use new infrastructure and back-end processes to maximize the use of Intelligent Mail bar codes and scanners with six new systems and 11 enhanced systems to provide detailed mail information for customers and USPS.

Impact: More than 30 billion pieces of mail scanned so far.

Duration: Seven months for initial development.
 
Cost: $83 million.

Featured

  • senior center (vuqarali/Shutterstock.com)

    Bmore Responsive: Home-grown emergency response coordination

    Working with the local Code for America brigade, Baltimore’s Health Department built a new contact management system that saves hundreds of hours when checking in on senior care centers during emergencies.

  • man checking phone in the dark (Maridav/Shutterstock.com)

    AI-based ‘listening’ helps VA monitor vets’ mental health

    To better monitor veterans’ mental health, especially during the pandemic, the Department of Veterans Affairs is relying on data and artificial intelligence-based analytics.

Stay Connected