USPS Full Service at a Glance

2010 GCN Awards Organization: U.S. Postal Service's Information Technology Solutions division.

Project: Full Service.

Challenge: Capture Intelligent Mail bar code events and transform that data into useful information for Postal Service customers and USPS to create new services and provide insight into operations.

Solution: Use new infrastructure and back-end processes to maximize the use of Intelligent Mail bar codes and scanners with six new systems and 11 enhanced systems to provide detailed mail information for customers and USPS.

Impact: More than 30 billion pieces of mail scanned so far.

Duration: Seven months for initial development.
Cost: $83 million.

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