Most wanted: Tech jobs for 2011 ranked

Survey predicts some organizations will expand IT operations

hiring survey released by the staffing firm Robert Half shows that network administrators, Windows administrators, and help desk and desktop support professionals are the technology jobs that will be most in demand next year.

However, 54 percent of technology executives polled said they find it challenging to locate skilled IT professionals, according to the report.

The "Robert Half Professional Employment Report" examined professional-level hiring trends for the first quarter of 2011 and based its data on telephone interviews with about 4,000 executives throughout the United States, including more than 1,400 CIOs. The survey was of private-sector businesses.

CIOs surveyed said they expect to increase their technology hiring by 11 percent in the first quarter of next year, while others said they will decrease their technology hiring by 3 percent. Because of more complex and demanding networks, many firms indicated that they would be expanding their IT teams.

Further, 43 percent of CIOs said they were confident their companies would invest in IT projects in the first quarter of 2011.

Network administrators skilled in cloud computing, voice over IP and software as a service are the most desirable, the survey found. Technology professionals with experience in Windows 2008 and Windows 7 will have a slight salary edge, according to the firm. Survey respondents also said that help desk and support professionals are indispensable and are in great demand due to high turnover rates.

About the Author

Alyah Khan is a staff writer covering IT policy.

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Reader Comments

Thu, Dec 9, 2010 OCMarc OC California

I agree with postings about post 1/2 (Mon, Dec 6, 2010 and Tue, Dec 7, 2010). The only thing 22 years in IT and help desk analyst say to me is "RUN" or "Don't Hire". I am not being rude, but trying to help. Get some certifications (CCNA, PMP, TOGAF, CSM, Security +, etc.) People value experience, but they value potential and ambition more. Them not wanting to "pay you what you're worth" is them saying "I'd rather higher a younger guy he I can groom and grow, move to another position and find another guy to groom and grow. If I had an employee that said to me I want to be a help desk analyst after 22 years, I'd tell him/her to find another profession. Sorry, but IT moves so fast that IT professionals have to move with it. PS - I was a Help Desk Analyst at age 24 after getting out of college and the Air Force, now I am an Executive Director of IT. My aspirations are to be a CIO.

Thu, Dec 9, 2010

Go back to school and get what they are looking for. It takes experience and recent technology to be ahead of the rest. I have years of experience and went back to school and I learn something new all the time. You will learn something new from another student, the instructor, or the materials.

Thu, Dec 9, 2010

I don't want to sound flipped also but...My believe is that a person needs to be a self motivator and expand their horizon and take what is called RISK. This would expand your mind and motivate you out of one position and into another. Also in order to advance a person needs to work more than 8-5 shift. Again they need to expand their horizon. With 22 years of experience under your belt you should be a supervisor, guiding others to their potential. Good Luck

Wed, Dec 8, 2010

I swear I'm not trying to sound flip or rude... but with 22 years experience (in the first comment), and an undetermined but presumably similar amount in the second comment, don't you aspire to something more than a help desk technician? I don't really consider that much more than an entry-level job as a gateway to bigger and better things... which you should be able to apply for directly with the experience you already have.

Tue, Dec 7, 2010

Agreed. And although helpdesk salaries are average on the pay scale, anyone with more experience is 'over qualified' (meaning they don't want to pay you what you're worth), and passed over. So great, for those just out of college, horrible for us.

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