LouisvilleKy.gov: A site with the right priorities

City's site puts the business of government first with visitors

Louisville, Ky.’s website is a good indicator that municipalities are getting the message that public-sector websites need to be less a purveyor of window dressing and more an intelligent browser of civic business.

For example, an icon labeled “Your Tax Dollars at Work” shows where Louisville gets its money and how officials spend the tax dollars, including what they pay for new fire engines. It also outlines how Louisville spends economic stimulus law money.

Related stories:

10 revealing government websites

10 gov Web apps that get results

Great dot-gov Web sites 2009

The site also features MetroTV, which includes videos and downloadable MP3 files of city press conferences, Louisville city council programming and highlights of local performances.

Services are mapped via a 311 slide show that gives residents access to a directory for animal services and adoption; courts and jury duty; health and wellness; housing and social services; online bill payment; parks and recreation; public safety; and streets, sidewalk and trees.

In addition to links to permanent services, the slide show features seasonal or city news announcements, such as how to recycle Christmas trees, the completion of a project to deliver cleaner drinking water to Louisville and the opening of a new animal adoption center.

Last, but in the right order of civic usefulness, the site includes a media news section with a nod to city politics. It includes photos and text about Greg Fischer’s inaugural address as the city’s 50th mayor.

About the Author

Rutrell Yasin is is a freelance technology writer for GCN.


  • business meeting (Monkey Business Images/Shutterstock.com)

    Civic tech volunteers help states with legacy systems

    As COVID-19 exposed vulnerabilities in state and local government IT systems, the newly formed U.S. Digital Response stepped in to help. Its successes offer insight into existing barriers and the future of the civic tech movement.

  • data analytics (Shutterstock.com)

    More visible data helps drive DOD decision-making

    CDOs in the Defense Department are opening up their data to take advantage of artificial intelligence and machine learning tools that help surface insights and improve decision-making.

Stay Connected